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Our beautiful venues have all very sadly been forced to close in wake of the ongoing Coronavirus pandemic. But not to be deterred many are still very much open for business virtually. The gorgeous Hayne House is one such venue. So if you're searching for venues right now, don't hesitate to take this tour. We caught up with venue's owner, Fleur Record, to find out more about how she and her team have been coping with the circumstances.
Fleur says: "These are very sad, difficult and unprecedented times. Usually, at this time of the year, we would be hosting weddings in the beautiful purpose-built eco-chic Orangery at Hayne House, Kent. But instead, we've been working sensitively to support just under 50 of our couples, so far, as we understand how difficult it is for them to postpone something they have been looking forward to, with such great anticipation for so long. We have postponed the weddings of those couples immediately affected for Corvid- 19 and secured alternative dates for the other couples should the lockdown continue. We have secured dates in either the later part of 2020 or early part of next year and so far we have not had a single wedding cancel"
Are you seeing a pattern in new bookings or when people are moving weddings to?
"The majority of the enquiries and bookings we receive at Hayne House tend to have a lead time of around 18 months. So, on the whole, couples are showing an interest in 2021 or 2022. However, as a venue with on-site accommodation, we have also received a number of enquiries from couples whose destination weddings abroad have sadly been cancelled, in particular, Italy. They are looking for both 2020 and 2021 dates."
When would you recommend weddings to be booked for?
"With the relative unease of the situation at Hayne House, we don't believe new couples will be looking for weddings in 2020. So we have produced a virtual video https://haynehouse.co.uk/virtual-viewing/ and a supporting blog to help recently engaged couples in lockdown, to look at our venue and we are recommending that they consider the summer, autumn and winter of 2021 and 2022 onwards."
What is the best way for couples to go about cancelling/postponing with a venue?
"At Hayne House, we have not waited for couples to postpone their wedding. When the gravity and complexity of the situation began to unfold we proactively and sensitively, contacted our couples and have been working with them on a case by case basis to find a date that worked for them, along with their handpicked suppliers which included the caterers and their DJ.
"As the situation unfolded we very quickly produced a helpful Q&A which we placed in the booked couples private clients area of our website, which our couples have been extremely grateful for. We have also written a blog on what tasks they could be doing during the lockdown."
Check out the virtual tour now at www.haynehouse.co.uk/virtual-viewing
Video by Jack Corthine Photo Video https://jackcorthine.com
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